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Guide, updated 1 Nov 2026

What is UGC? User-generated content, explained.

UGC stands for user-generated content: reviews, photos and videos made by people instead of the brand. In marketing it also names a style of video ad. Here is what it means, what UGC ads look like, and where AI UGC fits.

  • UGC = user-generated content
  • 6 types of UGC
  • With example videos
AI creator
87 AI UGC samples in 11 categoriesFirst AI UGC video freeFirst walkthrough freeWebsites from $0 to buildHand-coded HTML, CSS and JavaScriptUGC videos in 3 to 5 working daysWalkthroughs in 2 to 3 working daysEvery price on the page

01Short answer

The short answer

UGC creators make the second kind for a fee. More on each below.

UGC stands for
User-generated content
What it is
Content about a product made by people, not the brand
Common types
Reviews, photos, videos, testimonials
UGC in ads
Short videos in the style of a customer post
AI UGC
The same style, with an AI-made creator

02Good to know

Two meanings of UGC.

01

The first meaning is the original one.

User-generated content is anything people make and share on their own: a review on Google, a photo of a new couch with the brand tagged, an unboxing video nobody paid for. The brand does not make it.

02

The second meaning comes from advertising.

Videos that look like a customer post sit naturally in the feeds people already scroll, so brands pay creators to make videos in that style. Those creators are called UGC creators, and their videos are called UGC or UGC ads, even though a brand paid for them.

03

When a marketer says "we need UGC", they almost always mean the second kind: a short, vertical video of a person talking to camera about a product.

03Samples

What a UGC ad looks like.

Six of our AI UGC samples. Vertical, about 15 seconds, one person talking to camera about one product. Press play, sound on.

The creators in these videos are AI-made. Brand names appear in the samples as examples of the format. They show what the work looks like, not results for any brand.

04Good to know

What makes a UGC ad.

01

Most UGC ads share the same parts.

A first line that stops the scroll, called the hook. A problem the viewer knows. The product doing its job, in someone's hand. A detail or two that sets it apart. And a short call to action.

02

We write every script on those five beats: hook, problem, solution, awareness and action.

The UGC script template splits four full scripts into beats, and TikTok hooks has 52 opening lines sorted by type.

05Good to know

UGC, influencer posts or AI UGC?

01

Influencer posts usually go out on the creator's own account, to their followers.

You pay for the reach as much as for the video.

02

UGC creator videos are usually delivered to the brand, which posts them or runs them as ads.

You pay for the video and the right to use it. Running it as a paid ad often costs extra: Billo puts usage rights at 20% to 50% on top of the creator fee.

03

AI UGC keeps the video style and makes the creator with AI.

Your product stays real, shown from your photos. There is no product to ship and no creator to book. The full comparison is in AI UGC vs creator UGC.

06Questions

Straight answers.

Still not sure?

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01What does UGC stand for?

User-generated content: content about a product or brand made by people rather than by the brand itself.

02What is UGC content in marketing?

Most often, a short vertical video of a person talking to camera about a product, in the style of a customer post. Brands pay UGC creators to make them, or use AI UGC, and post them or run them as ads.

03What is a UGC creator?

Someone who makes UGC-style videos for brands, for a fee. The brand usually gets the video to post or run as an ad, instead of the creator posting it to their own followers.

04How much does UGC cost?

Billo puts creator fees at $50 to $150 a video for new creators and $150 to $350 for experienced ones, and usage rights for ads at 20% to 50% on top. The UGC cost guide has the full list and a calculator.

05Is AI UGC still UGC?

It uses the same video style, but the creator is made with AI, so it is not content from a real customer. That is why we label our creators as AI-made.

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